From Red to Black: Proven Strategies for Hacking Cash Flow

It’s often been called the “lifeblood of any business.” And how fitting that phrase is, because without it, any business, no matter how sexy or how packed with potential, is dead. I’m talking about cash flow. Many entrepreneurs and business leaders focus on the wrong things, (eg. product development) to the detriment of their business. […]
The Honeymoon That Lasts: 4 Keys To Amazing After-Sales Service

Customer expectations are at an all-time high. And it’s just going to get higher. Zappos, Starbucks, Ritz-Carlton and many other brands are continuously pushing the bar. Now, as a matter of divine right, customers expect great service not just for big-ticket and expensive purchases, but for every kind of transaction, and for every step of […]
Disrupting Disruption: How to Thrive in an Ever-Changing Business Landscape

Imagine rebuilding the Eiffel Tower every day. And I don’t mean doing it the same each time. I mean fashioning that chunk of steel each morning into some new architectural form it has never existed before.That’s what many businesses are experiencing right now. The breakneck speed of change brought about by AI makes organizations feel […]
5 Counterintuitive Strategies For Staying Productive and Motivated While Working Remotely

With people working remotely more than ever, many are experiencing the challenges that come with the job. Isolation, lack of supervision, distraction, and burnout can be experienced by employees working from home. In this post, we look at some of the counterintuitive ways a well-meaning employee can combat burnout and stay motivated and productive in […]
Should Remote Workers Fear Getting Replaced By AI?

“My life’s over!” Hordes of knowledge workers experienced an existential crisis when they first witnessed the potent powers of AI. Writers stared at screens as ChatGPT wrote entire articles in seconds. Graphic designers watched Midjourney make multiple renditions with a single click. Programmers salivate at how AI produced flawless blocks of code. It seemed like […]
Dear Business Leaders, This Is How You Make Good Decisions…

At what price should product X be sold? Should I hire this candidate over the others? When’s the best time to launch the new line? Should this branch be closed permanently? Which supplier offers the best deal? Decisions are at the heart of every business. They can be tactical, strategic or operational—backed by data, previous […]